Primary out-patient medical care to the general public at CGHS Centres for dengue treatment

Press Information Bureau

Government of India

Ministry of Health and Family Welfare

Primary out-patient medical care to the general public at CGHS Centres for dengue treatment

As part of the various initiatives taken by the Ministry of Health & Family Welfare to deal with the situation arising out of spread of Dengue, all doctors at various CGHS Wellness Centres in Delhi and NCR shall provide consultation services and primary out-patient medical care to all citizens- whether CGHS beneficiaries or not- who may visit the Wellness Centres with symptoms of Dengue, primarily high fever.

CGHS Wellness Centres function from 7.30.A.M. to 2 P.M. on all working days. The location of CGHS Wellness Centres may be ascertained from CGHS website at www.http://msotransparent.nic.in/cghsnew/

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CGHS Order: Consultation for Senior Citizens of general Public at CGHS Wellness Centres on Pilot basis

M F.No.-156493/2014/CGHS(HQ)/56-60

Directorate General of CGHS

Office of Addl. Director (HQ), CGHS

CGHS, Building , R. K. Puaram , Sector-12

New Delhi -110022

Date-29.08.2014

Sub: Consultation for Senior Citizens of general Public at CGHS Wellness Centres on Pilot basis

OFFICE MEMORANDUM

With reference to the above mentioned subject the undersigned is directed to state that with a view to enhance inclusitivity of CGHS , it has been decided that CGHS shall provide free OPD consultation facilities to senior citizens(6O yr. and above) from general public from 1.30 PM. to 3.00 P.M. on all working days on a pilot basis at the following 20 wellness centres in Delhi with effect from the 1st September, 2014:

1. Pusa Road	11. Sahibabad
2. Darya Ganj	12. Kalkaji II
3. Chandani Chowk	13. Vasant Kunj
4. Vasant Vihar	14. Kasturba Nagar II
5. Sarojini Nagar L Block	15. Sarita Vihar
6. Sarojini Nagar S Y Block	16. Rajpur Road
7. Jangpura	17. Noida Sector – 82
8. Chanakyapuri	18. Gurgoan Sect-55
9. Pandara Road	19. Kalibari
10. Greater Noida	20. Mayur Vihar

In continuation to the above memorandum following Wellness Centres under AYUSH have also been added to the list of above Wellness Centres; now there are 26 Wellness Centres 20 Allopathic and 6 under AYUSH. The terms and conditions will remain the same for both the categories of Wellness Centres. 

AYUSH CATEGORY	WELLNESS CENTRES
AYURVEDIC	Kali Bari Janakpuri
HOMOEOPATHIC	Kalkaji ll Sector 3 R K Puram
UNANI	Sarojini Nagar
SIDDHA	Lodhi Colony

The CGHS doctors are required to maintain records separately in respect of the services provided to the senior citizens of the general public . Following guidelines may be strictly followed:

1. The timings prescribed for OPD consultation at the above WC’s is 1.30 P.M. to 3.00 P.M.

2. There should be no harassment by asking for the age proof from the Senior Citizens.

3. The doctors are required to examine the patients clinically and advise accordingly.

4. The prescription is to be made on a separate prescription slip. Computerized CGHS prescription slip will not be used for this purpose.

5. Separate records of OPD Patients attending WC may be maintained in a register.

6. Every doctor shall maintain a separate register for convenience.

7. The matter may be given due publicity by displaying this order on the notice board of the Wellness Centre.

This issues with the approval of the competent authority.

Sd/-

(Dr. D.C. Joshi)

AD(HQ)

Source:http://msotransparent.nic.in/writereaddata/cghsdata/mainlinkfile/File756.pdf

CGHS, Delhi

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Guidelines for issue of medicines to CGHS beneficiaries from CGHS Wellness Centres - reg.

S 11011/2/2014-CGHS (P)

Government of India

Ministry of Health and Family Welfare

CGHS (Policy) Division

Nirman Bhawan, New Delhi

Dated; the 28th March, 2014

OFFICE MEMORANDUM

Subject: Guidelines for issue of medicines to CGHS beneficiaries from CGHS Wellness Centres - reg.

The undersigned is directed to refer to this Ministry’s O.M No.S.11011/8/99-CGHS (P) dated 13.10.1999 vide which CMO In-charge of CGHS dispensaries have been permitted to issue medicines for a maximum period of 3 (three) months at a time against a valid prescription of Government specialist to CGHS beneficiaries suffering from chronic illness like diabetes, tuberculosis, heart ailment, hypertension, I.H.D,epilepsy, etc.

2. This Ministry has been receiving representations from beneficiaries regarding the requirement of fresh consultation with Government specialist every three months for re-issue of the prescribed medicines. Requests have been received from beneficiaries to relax this condition as getting an appointment with Government specialists is difficult, especially for the old aged and physically challenged beneficiaries suffering from chronic diseases and requiring constant medication.

3. Acknowledging the difficulties being faced by the beneficiaries in obtaining prescription of Government specialist every three months, it has been decided to clarify that the CMO In-charge of CGHS Wellness Centres are competent to revalidate the prescription on the request of patient, after professionally satisfying himself / herself about the medical condition of the patient and repeat the medicines prescribed by Government specialist to beneficiaries for another three months subject to the following conditions :-

a) Medicines shall be issued against a valid original prescription from a Government specialist for advising the same.

b) CMO I/c may issue the medicines prescribed by a Government specialist fix three months at a tine during the entire treatment period indicated clearly (e.g., six months / one year) on the prescription.

c) CMO I/c may examine and advise the patient on whether to continue with the same medicines as prescribed by the Government specialist or may refer him to the Government specialist for fresh consultation, If required medically.

d) CGHS GDMOs of the Wellness Centre may prescribe routine diagnostic tests to the patients before their follow up consultation with the specialist. They should however, use discretion and not to advice specialized tests/investigations as they can only be advised by the specialists, wherever required.

e) Beneficiaries will be issued medicines for maximum three months period at a time. In such cases, where the advice of specialist is only for three months and the CMO I/c is satisfied after professional examination that the same medicines are required to be continued for treatment, the prescription may be re validated and medicines can be issued for another 3 (three) months, i.e., to a total of 6 (six) months. After six months, the beneficiaries will have to consult the Government specialist and obtain fresh prescription or get the prescription re validated from the Government specialist in cases where the treatment period is not clearly indicated on the prescription.

4. This issues with the approval of Additional Secretary and Director General, CGHS.

Sd/-

(V.P.Singh)

Deputy Secretary to the Government of India

Source:http://msotransparent.nic.in/writereaddata/cghsdata/mainlinkfile/File674.pdf

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CGHS Wellness Centre.

   X-ray machines have been installed in some dispensaries/Poly clinics/ First Aid Posts in the following cities:

Name of City	No. of total machines	No. of machine working
Bangalore	1	1
Chennai	2	1
Jaipur	1	0
Hyderabad	1	1
Mumbai	1	1
Kolkata	1	0
Delhi	4	2
Total	11	6

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Dental Clinics in CGHS Dispensaries

   The dental services in CGHS Delhi have been outsourced in 13 Wellness centres (5 under Central Zone and 8 under South Zone) for 22 dental procedures. The location wise details are at Annexure-A.

   The details of payments made to the service provider in respect of these clinics from the starting of the services till July, 2013 are at Annexure-B.


   No specific complaint has been reported about irregularities committed by the dental clinics in connivance of CGHS officials. However, deficiency in services has been reported from the beneficiaries. An Inspection Committee has been constituted for regular inspection of the dental units to ensure proper delivery of services as per the terms and conditions of the agreement. 

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Attendance check in CGHS Dispensaries.

GOVERNMENT OF INDIA
MINISTRY OF  HEALTH AND FAMILY WELFARE
RAJYA SABHA

STARRED QUESTION NO-489

ANSWERED ON-30.04.2013

Attendance check in CGHS Dispensaries

   489 . SHRI DILIPBHAI PANDYA

   (a) the norms for surprise inspections to check attendance in CGHS dispensaries in Delhi and NCR;

   (b) whether it is a fact that some of the CGHS dispensaries have been inspected only once during the last two years or have not been inspected at all;

   (c) if so, the reasons therefor; and

   (d) whether Government proposes to make it mandatory to carry out four to five inspections in a year to check attendance of doctors and other staff members of these dispensaries so that beneficiaries do not face any difficulty?

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CGHS beneficiaries may contact CGHS HELP DESK by phone for Information about CGHS and for Grievances.

CGHS HELP DESK NEW DELHI - PHONE NUMBERS :

   CGHS beneficiaries may contact CGHS HELP DESK by phone for Information about CGHS and for Grievances

   CGHS HELP DESK operates on all working days from 8A.M. to 8 P.M.

   Tel No. 011-23387803

   Medical officers on emergency duty at the following Wellness Centers shall attend to queries from callers between 8 PM to 8 AM and on Sundays and Gazetted holidays.

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New Timings for CGHS Wellness Centres.

No: S.11030/55/2012-CGHS(P)
Government of India
Ministry of Health & Family Welfare
Department of Health & Family Welfare

Maulana Azad Road, Nirman Bhawan
New Delhi 110 108 dated the 20th December, 2012

OFFICE MEMORANDUM

Subject:- New Timings for CGHS Wellness Centres

   The undersigned is directed to state that with a view to improve the functioning of CGHS and ensure optimum utilization of available manpower resources, it has been decided to revise the timings of CGHS Wellness Centres from the present timings of 7.30 AM to 1.30 PM to the new timings of 9.00 AM to 4.00 PM.

   2. The CGHS Wellness Centres in New Delhi which are currently functional for 24 hours, will continue to function as usual in shifts.

   3. The diagnostic laboratories and yoga centres functioning in the CGHS Wellness Centres will open at 8.00 AM and close at 3.00 PM.

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