Centre for Railway Information Systems Launches New Enhanced Interface for Train Enquiry.

   Centre for Railway Information Systems (CRIS), the IT wing of Indian Railways, has developed an enhanced new interface for the www.trainenquiry.comfor dissemination of information to public. National Train Enquiry System (NTES) developed by CRIS is the backend system which collects information about train running on near real time basis and disseminates information through various interfaces like nationwide unique number 139, Website (www.trainenquiry.com), face to face enquiry, mobile interfaces etc. The new interface is accessible through www.trainenquiry.com or www.enquiry.indianrail.gov.in.

   The new interface for the website was made public for past one week as field trial to get users’ feedback. The new interface, which offers quick and easy access to essential information for passengers, has been largely appreciated for its speed, simple interface and richness of information and smooth user experience. This new interface has been launched with effect from 6th September 2013.

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Condition of Carrying Identity Card Extended to All Classes of Reserved Train Tickets Including Reserved Second Class and Sleeper Class.

The New Provision will Come into Effect from Tomorrow (1st December 2012)
 
  

   The Move Aims to Facilitate the Travel of Bonafide and Legitimate Passengers and to Reduce the Scope for Misuse of Reserved Ticketing System by Unscrupulous Elements/Middleman
 
   The List of Prescribed Proofs of Identity has been Expanded to Cover More Variety of Photo Identity Cards for the Convenience of the Passengers
 
 
            In a major initiative to further facilitate the travel of bonafide and legitimate passengers and to reduce the scope for misuse of reserved ticketing system by unscrupulous elements/middlemen, the Ministry of Railways has decided to extend the condition of carrying original proof of identity during  train travel on reserved tickets issued through Passenger Reservation System (PRS) for all reserved classes including ‘Reserved Second Class (2S)’, ‘Sleeper Class (SL)’, ‘III Economy Class (3E)’ and ‘First Class (FC)’.  This change in policy will come into effect from tomorrow i.e.  1st December 2012.

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Display of the names of the TTE/CORs on the Reservation Charts.

GOVERNMENT OF INDIA (BHARAT SARKAR)
MINISTRY OF RAILWAYS (RAIL MANTRALAYA)
RAILWAY BOARD

No.2012/TG-I/20/Pt.1

New Delhi, dated 13.08.2012.

The Chief Commercial Managers,
All Zonal Railways.

(Commercial Circular No.48 of 2012)

Sub: Display of the names of the TTE/CORs on the Reservation Charts.

Ref: Railway Board’s letter No. 98/TG-V/12/1 dated 11.09.1998.

   The duties of the Ticket Checking Staff manning reserved coaches include guiding the passengers of the trains, and rendering assistance by coordinating with Railway staff of other department in case of need. The presence of on-board ticket checking staff in the assigned coaches wearing proper uniform and identity badge is essential for ensuring proper guidance and assistance to the passengers. However, several instances have come to notice in which the passengers could not be able to locate the ticket checking staff for seeking guidance.

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