Issue of Individual Plastic Cards to CGHS beneficiaries – regarding

Government of India

Ministry of Health & Family Welfare

Department of Health & Family Welfare

Nirman Bhawan, Maulana Azad Road

New Delhi 110 108

No. S 11012/3/2011- CGHS (P)

 Dated: the 29th December, 2011

OFFICE MEMORANDUM

Sub:- Issue of Individual Plastic Cards to CGHS beneficiaries – regarding

   The undersigned is directed to invite reference to this Ministry’s O.M No. Misc.6024/2007/CGHS (HQ)/CGHS(P) dated 30th December, 2009 wherein guidelines on issue of individual Plastic cards to each CGHS beneficiary (serving and retired) were issued. In order to further streamline the issue of CGHS Plastic Cards, the guidelines are revised as follows:-

NEW PROCEDURE FOR ISSUE OF CGHS CARDS IN DELHI & NCR

(A) SERVING EMPLOYEES

   1. CGHS Cards shall be issued only to the eligible Central Government employees and such class of persons as may be decided by the Government whose place of residence is situated within the coverage area of CGHS.

   2. Requisition for CGHS Cards shall be prepared in duplicate in Form ‘A’. One copy to be forwarded to Additional Director (HQ), CGHS, New Delhi and the other to be retained with the Department where the applicant is currently employed (hereinafter referred to as ‘sponsoring authority/Ministry/ Department’) for record.

   3. The requisition shall be sponsored by an officer in charge of administration not below the rank of Under Secretary.

   4. Requisitions for CGHS Cards shall be accompanied by two copies of recent 3x5 cm. size individual photographs of all family members of the government employee, one set of which shall be pasted on the application form and shall be attested by a Gazetted Officer in charge of administration. Another set of photographs shall be signed on the back by the concerned beneficiary and enclosed with the application form for onward submission to the Office of Additional Director (HQ), CGHS, New Delhi.

   5. Requisitions shall be sent along with two copies of the challan as in Form ‘C’ duly filled in, to the Additional Director (HQ), CGHS, New Delhi.

   6. The Office of Additional Director (HQ), New Delhi shall process the requisition forms and get the cards prepared in the prescribed format which shall then be delivered to the concerned sponsoring authorities as per the laid down procedure.

   7. CGHS Cards will be delivered only to the person authorised by the sponsoring authority after obtaining an acknowledgement in Form ‘D’.

   8. The sponsoring authority shall ensure that the government employee, for whose family members the CGHS Cards are made out, gives a proper receipt on taking delivery of card(s) by putting his/her signature.

   9. On the occurrence of death, CGHS cards issued to a government employee shall be withdrawn and deposited by the Administration of his/her Department with Additional Director (HQ), CGHS, New Delhi for cancellation.

   10.In case of change in entitlement for CGHS facilities, the Government employee shall enclose the CGHS card(s) with the application for issuing new card(s) with the revised entitlement.

   11.In case of mutilation, the mutilated CGHS Card shall be enclosed with the application along with the challan in token of payment of the prescribed charges for issuing a new card.

   12.CGHS Card(s) may be issued to employees of autonomous bodies (if CGHS facility is allowed to such body) under the Administrative Ministries of Government of India in accordance with the procedure prescribed above. Officers of a rank equivalent or corresponding to Under Secretary in such autonomous bodies though not enjoying Secretariat status shall be the requisitioning authority and certifying authority in respect of such employees.

   13.CGHS Card(s) for employees of autonomous bodies attached to the Ministries will be issued only if the employee is residing within the CGHS covered areas.

   14.Duplicate cards may be issued on payment of prescribed fee with the details of the lost / misplaced cards. For issue of duplicate cards, the same procedure shall be followed by the concerned employee and his/her sponsoring authority/Department/Office.

   15.The employees should be encouraged to submit their applications online by using the CGHS portal. After online submission of the application form they should take a print out of the same and submit the hard copy duly signed and photographs affixed thereon, to the sponsoring authority for processing and onward submission to the Office of Additional Director (HQ), CGHS for issuing the cards. Detailed instructions for online submission of applications are at APPENDIX.

   16.The plastic cards issued by CGHS shall be valid for a period of five years from the date of issue. The validity period shall also be indicated on the card.

(B) PENSIONERS

   1. CGHS card(s) will be issued to the eligible pensioners and his/her dependent family members whose place of residence is situated in the CGHS covered areas. However, CGHS card(s) can also be issued to the pensioners whose place of residence is outside the CGHS covered areas but they have opted for the CGHS membership.

   2. The Pensioners have the liberty to enrol themselves with any CGHS Wellness Centre / Dispensary of his/her choice all over the country irrespective of his/her place of residence.

   4. Requisitions for Pensioners’ CGHS Card(s) shall be accompanied by two copies of recent 3x5 cm. size individual photographs of all family members of the retiring employee, one set of which shall be pasted on the application form and shall be attested by a Gazetted Officer in charge of administration. Another set of photographs shall be signed on the back by the concerned beneficiary and enclosed with the application form for onward submission to the Office of Additional Director (HQ), CGHS, New Delhi.

   5. Retiring employees have the option to apply for pensioner card along with pension papers or at least six weeks prior to superannuation. The employee can authorise his/her Department to deduct the requisite CGHS contribution for his/her pensioner’s CGHS card from his/her retirement dues and forward his/her application to CGHS for making of CGHS card(s). He may also have the option to submit a Demand Draft of the requisite amount for the CGHS membership with his/her application.

   6. The Department/Office of the retiring employee shall process his/her application alongside his/her pension papers on priority basis and sponsor his/her application to CGHS for issuing of CGHS card(s).

   7. The sponsoring authority shall observe the same procedure as for a serving employee for getting his/her CGHS card(s) prepared and delivered to the retiring employee during his service period itself preferably on the day of retirement.

   8. The sponsoring Department/Office and the Office of Additional Director (HQ), CGHS shall ensure that the duly prepared Pensioner CGHS Card(s) are presented to the retiring employee on the date of his/her retirement itself alongwith his/her GPF and other retirement benefits.

   9. Pensioners can also apply for the CGHS membership after his/her retirement from service. He can opt for the CGHS membership even if he resides outside the CGHS coverage area. He can also select the CGHS Wellness Centre of his choice anywhere in the country for obtaining the medical facilities under the Scheme.

   10.The Pensioners can apply for the CGHS cards in the prescribed Form ‘B’. The application form shall be accompanied by two copies of recent 3x5 cm. size individual photographs of all family members of the pensioner, one set of which shall be pasted on the application form and shall be attested by a Gazetted Officer. Another set of photographs shall be signed on the back by the concerned beneficiary and enclosed with the application form. The application alongwith the requisite CGHS contribution as per the prescribed rate should be submitted to the Office of Additional Director (HQ), CGHS, New Delhi.

   11.The Office of Additional Director (HQ), New Delhi shall process the application forms and get the cards prepared in the prescribed format which shall then be sent by the Registered post / speed post /courier at CGHS cost for delivery to the concerned pensioner at his recorded address in the Application form.

   12.The pensioner should also be informed through telephone, SMS, email or by letter about the making of CGHS cards and its despatch particulars to ensure that it is delivered to the correct person. Acknowledgement of receipt should be obtained from him and kept for record in the office of Additional Director, CGHS.

   13.CGHS shall issue the plastic card with a validity period for which the pensioner card has been applied for with the requisite contribution. Cards issued for life time validity against payment of 10 years contribution, shall indicate the validity of the card for the life time.

   14.The plastic cards already issued with printed validity of to pensioner beneficiaries, who had paid CGHS contribution for ‘Rest of Life’ would be taken as valid for use for ‘Rest of Life’. However, such CGHS beneficiaries have the option to obtain new plastic cards after five years, if they choose to do so. or till entitled for CGHS benefits, whichever is earlier.

NEW PROCEDURE FOR ISSUE OF CGHS CARDS IN OTHER CITIES

   The above procedure can also be followed in all other cities ‘mutatismutandis’ with suitable modifications. The Card making process would be centralised in the office of the AD/JD, CGHS in charge of the city.

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