Yardstick for opening of additional reservation counter at the existing computerized Passenger Reservation System (PRS) location

GOVERNMENT OF INDIA (Bharat Sarkar)

MINISTRY OF RAILWAYS (Rail Mantralya)

(RAILWAY BOARD)

** * *

No.2010/TG-l/20/P/Counter  New Delhi, dated 01.06.2011

Chief Commercial Managers,
All Zonal Railways.

(COMMERCIAL CIRCULAR NO. 23 OF 2011)

Sub: Yardstick for opening of additional reservation counter at the existing computerized Passenger Reservation System (PRS) location

   At present, there is no uniform yardstick for opening of additional reservation counter at existing computerized Passenger Reservation System (PRS) centers. Zonal Railways have been following varying yardsticks for this purpose.

   2. The issue has been examined in consultation with Zonal Railways and keeping in view the present working hours of the Reservation Centers, it has been decided that at those locations where daily average number of transactions per shift per counter are 180 or more, Railways can take action to open additional counters subject to availability of manpower, space and other infrastructure.

   3. Please acknowledge the receipt.

sd/-

(V.K. Sharma)

Director Traffic Commercial (G)-II

Railway Board

Source; www.indianrailways.gov.in